BOOKING CONDITIONS AND OUR CANCELLATION POLICY
Farmhouse of the Palms uses the following booking conditions and cancellation policy.
These conditions apply to all bookings/reservations, unless otherwise stated.
- Check-in between 14:00 – 20:00 | Check-out until 11:00
- Pets are not allowed.
- Smoking is not allowed in the rooms and the common areas.
- Children < 3 years: 15 euro/day; a travel cot is included.
- We accept the following credit cards: Visa, MasterCard, Amex.
- Payments in cash on location in euros or via Maestro are also possible.
- When you book your stay, we will ask you for your credit card details. We reserve the right to preauthorization of the credit card details provided by you.
- For cancellations up to 30 days before the planned arrival date, no fees will be charged.
- For cancellations up to 21 days before the planned arrival date, we charge a fee totalling 25% of the booking value.
- For cancellations up to 14 days before the planned arrival date, we charge a fee totalling 50% of the booking value.
- For cancellations up to 7 days before the planned arrival date, or in case of a no-show, we will charge the full amount of the booking value.
For reservations of 2 or more rooms a specific cancelation policy applies
The cancellation fees will be charged to the credit card you provided.
Cancellations must be made by email, stating the name and the booked period.