BOOKING CONDITIONS AND OUR CANCELLATION POLICY
Farmhouse of the Palms uses the following booking conditions and cancellation policy.
These conditions apply to all bookings/reservations, unless otherwise stated.
- Check-in between 14:00 – 20:00 | Check-out until 11:00
- Pets are not allowed.
- Smoking is not allowed in the rooms and the common areas.
- Children < 3 years: 15 euro/day; a travel cot is included.
- We accept the following credit cards: Visa, MasterCard, Amex.
- Payments in cash on location in euros or via Maestro are also possible.
- When you book your stay, we will ask you for your credit card details. We reserve the right to preauthorization of the credit card details provided by you.
- For cancellations up to 30 days before the planned arrival date, no fees will be charged.
- For cancellations up to 21 days before the planned arrival date, we charge a fee totalling 25% of the booking value.
- For cancellations up to 14 days before the planned arrival date, we charge a fee totalling 50% of the booking value.
- For cancellations up to 7 days before the planned arrival date, or in case of a no-show, we will charge the full amount of the booking value.
The cancellation fees will be charged to the credit card you provided.
Cancellations must be made by email, stating the name and the booked period.